Privacy Policy

Introduction

Ironclad Fire Protection ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website https://www.ironcladfireprotection.com (the "Website"), including any subdomains, or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our Website
• Use our pricing flow tool
• Engage with our chat service
• Contact us via email, phone, or other means
• Subscribe to our newsletters or marketing communications
• Request information about our services

This information may include your name, email address, phone number, company name, address, and any other information you choose to provide.

Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and usage. This includes:

• IP address
• Browser type and version
• Operating system
• Time and date of your visit
• Pages you viewed
• Time spent on pages
• Links clicked
• Referral sources

Tracking Technologies

We use various tracking technologies to collect and store information, including:

• Cookies: Small data files stored on your device that help us improve our Website and your experience, track usage patterns, and analyze the effectiveness of our marketing campaigns.
• Google Analytics: We use Google Analytics to understand how visitors interact with our Website. This service collects information anonymously and reports website trends without identifying individual visitors.
• Google Ads: We use Google Ads to display targeted advertisements to users who have previously visited our Website and to measure the effectiveness of our advertising campaigns.
• Marketing Pixels: We use marketing pixels from various platforms to track the effectiveness of our marketing efforts and to deliver targeted advertisements.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our Website and services
• Improving and personalizing your experience on our Website
• Understanding how you use our Website
• Developing new products, services, and features
• Communicating with you about our services, including responding to inquiries
• Sending marketing and promotional communications
• Providing customer support
• Ensuring the security of our Website and services
• Complying with legal obligations

Information Sharing

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service.
• Service Partners: Third-party vendors who assist in delivering our fire protection services. We do not share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.
• Legal Requirements: When required by law or to protect our rights, safety, and property.

We do not sell your personal information to third parties.

SMS Communications

When you provide your phone number through our Website forms, you may consent to receive automated SMS notifications related to appointments and services from Ironclad Fire Protection.

• Phone numbers collected for SMS are used solely to send appointment and service-related messages. They are not sold or shared with third parties for their marketing purposes.
• You can opt out at any time by replying STOP to any message. Reply HELP for assistance.
• Msg & data rates may apply. Message frequency varies.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict certain processing of your information
• The right to data portability

To exercise these rights, please contact us at info@ironcladfire.com.

Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this privacy policy or our practices, please contact us at:

Ironclad Fire Protection
Email: info@ironcladfire.com
Phone: (615) 502-3194
Location: Gallatin, TN